Any reputable contractor will require a Protocol and/or Scope of Work to begin decontamination or remediation in the event a facility requires such biohazard cleaning service. Protocol and Scope of Work (SOW) are often used interchangeable and may have slightly different cross-industry meanings (examples: Contractors, legal experts, environmental consultants, compliance officials).
An informal explanation:
Scope of Work (SOW) document is an agreement on the work that a contractor will perform on the project. The SOW should contain any milestones, reports, deliverables, and end products that are expected to be provided by the performing party. The SOW should also contain a time line for all deliverables.
Protocol generally determines how the Scope of Work (SOW) is to be performed. Thus, the SOW details “what” should be done and Protocol details “how” it should be done. The protocol details types of decontamination procedures and techniques that are acceptable. Also, specifics like the products or chemicals that are selected for use. Most often, an environmental consultant, industrial hygienist, or licensed laboratory assembles the protocol. Ideally, under most circumstances, the assembly of the protocol should be created by a third party.
The Scope of Work and Protocol should be specific enough in detail for any reputable, experienced, and qualified management team to complete a through decontamination.